1. Delivery Timeline:
Please note, delivery timelines may vary by 4–5 days before or after the estimated date due to unforeseen logistics delays.
2. Color & Appearance:
Product color may slightly vary due to photographic lighting or screen resolution settings.
3. Product Availability:
Orders are subject to stock availability. If unavailable, we will inform you promptly and offer alternatives or a refund.
4. Assembly Service:
Assembly service is applicable per machine. If you are purchasing more than one unit, please select the assembly option for each machine separately. Assembly service may not be included unless explicitly opted while placing order.
5. Customer Responsibility – Unloading:
Unloading needs to be done by the customer only. Jerai Fitness is not responsible for the same.
6. Pricing & Promotions:
Prices and promotional offers are subject to change without prior notice.
7. Warranty:
Manufacturer’s warranty (if applicable) requires proof of purchase and is valid only under the terms stated in the product description.
8. Return & Refund Policy:
Returns are accepted only as per the terms of our Return Policy. Please read the conditions carefully before purchasing.
9. Force Majeure:
Delivery and service timelines may be impacted by circumstances beyond our control, such as strikes, weather conditions, or government regulations.
10. Product space fit:
Please ensure you thoroughly check the product dimensions and confirm that your available home space can accommodate it before placing your order.